CE & ISO Focused Manufacturing
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How Can We Help You?

Hello, how can we help you?

Membership
Payment and Delivery
Order
Cancelation, Refund, and Exchange
If your order has not been shipped yet and you placed it with a membership; you can cancel it through your account section on our website. If you placed an order without a membership; you can contact us at 0552 329 03 23 Support Line or [email protected] email address. It is not possible to cancel shipped orders through the website. In this case, we kindly ask you to follow the process in the refund section of your account.
You can return the product within 14 business days following the delivery if you are not satisfied with it for any reason. You can initiate the return process by providing the shipment code via cargo and at the buyer's expense. It is very important that the products to be returned or exchanged are sent complete, undamaged, unused, and unwashed.
There is no difference if you make payment through bank transfer, cash on delivery or credit card. Once the return process is completed and the returned product reaches us, the refund will be processed to you within 15 business days.
In cases of Cancellations, Returns and Exchanges, if there is no defect caused by the seller in the product, the shipping fee belongs to the buyer.
CE and ISO focused manufacturingCertified, safe materials
Room design and installationOne team from measurement to installation
Secure packaging and shippingCareful packaging
Expert supportGuidance in choosing products